SHIPPING POLICY

Shipping Policy:

Total Standard Shipping Time: 10-14 business days for processing + standard first class mail shipping times. 

Most orders will ship within 10 - 14 business days, unless otherwise stated. Please note Made to Order (Print on Demand) items such as ALL graphic tees and tumblers do have their own processing and shipping time frames (please refer to the product description). We will not hold up any items that we ordered in addition to these items, they will ship out within our normal shipping policy. You will receive an email once your package is ready to ship out with tracking number and delivery information .

We are not responsible for packages not delivered, delivered to an incorrect address, or returned to sender. Please verify that your postal address is correct at checkout. Email: support@iamfrankiecrystal.com

All international packages are shipped via International First Class. We are not responsible for any customs fees incurred by your countries customs department. Customs fees are the responsibility of you, the buyer. If you refuse to pay your customs fees and your package is returned to us we will not refund you money as we do not offer refunds. You will incur additional shipping fees to have your package resent.

We are not responsible for any lost packages. Once your item tracking updates with USPS it is out of our hands. Shipping issues should then be directed to www.usps.com

*** We will refund the full shipping cost if your order isn't received within the stated time frames.